FAQ's

GBSGuide Basics

 

New user guide

How to get started on GBSGuide?
How do I sign in to GBSG?
How do I change my settings?
How do I add my company?
How do I change my company settings?
Questions - How do I ask a question?
Questions - How do I answer a question?
Questions - Where are all the ones I previously asked?
Questions - How do I see all the questions and answers previously asked?
How can I edit my password
How can I find other members to connect with?
Where are my member messages?
How do I know if I have received a member message
What is the difference between a personal and a company profile
How do I bookmark a company?
How do I find people I know who are already using GBSG so I can follow them?
Documents - how do I find them?
Documents - what types can be added/viewed?
Documents - who can add them to GBSG?
Documents - how do I view them?
Expert advice - what is this?
Expert advice - how do I become an expert?
Events - what types of events does GBSG accept?
Events - how do I post a new event?
Association - what is this?
Association - how to get approved as an association
Association - how do I invite companies to join us?
Association - can I offer my member companies an incentive to join GBSG?
Association - what do I do with my invite code?
Association - what do I do with my coupon code?
Blurb - what are these?
Blurb - how do I view these?

Privacy Policy

Does GBSG have a privacy policy?
How does GBSG protect my privacy?
What are GBSG’s Terms of Service?
I received a suspicious email that appears to be from GBSG, how do I report it?

Sharing

How do I share web pages and content I find with others?
How do I share web pages and content I find with other members of GBSG?
Can I share web pages to my social networks?

Glossary

Glossary - where can I find one?

Members

What is a GBSG member?
How do I create my member profile
How do I change my member profile?

Businesses

How do I find a company?
How do I add my company?
How do I change my company settings?

Associations

How do I find a trade association?

Intellectual Property, Copyright & Trademarks

Intellectual Property
Report a Trademark Infringement
Report Copyright Infringement
Report Unauthorized Use of the GBSG Trademark or Logo

 

Your Account

 

Account settings

How do I create an account?
How do I change my settings?
How do I change my company settings?
Can I change my username?
What data can I hide from others?
How do I change my password?
How do I upload or change my profile picture?
My profile picture isn’t uploading!
What if I forgot my current password? How do I reset my password?
Can I make my profile private?
How do I manage my email preferences?
Can I create two different accounts?
I ended up with two accounts, can I merge them?
How do I delete my account?
My email address has changed - how do I update this on GBSGuide.com?

Your companies

How do I add my company?
How do I change my company settings?
Can I have multiple companies listed under my personal membeship
How do I reassign ownership of my company?
Can I let additional people also control my company
Can I delete a company admin?
How can I see reviews on my company?
Is my company being found on GBSGuide?

Plans

What is a FREE account?
What are the benefits of a Premium account?
Can I try a premium plan for a test period
How do I upgrade from a Free to Premium plan?
Where do I enter a coupon for a free trial of a premium plan?
How can I pay for a premium plan?
What currencies do you accept for payment?
How can I confirm that I have a premium plan subscription?
Do you offer refunds on premium plans?
How do I cancel my premium plan?
How do I know if my premium plan is worth the investment?

 

Issues with your account or settings

Login issues
Contact Us To Unlock Your Account
How do I change my password?
What if I forgot my current password? How do I reset my password?
How do I unsubscribe from GBSG email lists

 

Trouble using GBSGuide

 

Login issues

I can't login

Report abuse

How do I block another member or stop them from messaging me?
How do I report a dispute I’m having with another member?
What happens after I report a complaint?
What happens after my account is placed under review?
What caused my account to be suspended?

Community rules

Why does GBSG have community rules?
What are GBSG’s community rules?

Report a bad personal or company page

What kinds of web pages should be reported?
How do I report these web pages?
What kinds of web page links are banned from GBSGuide.com?
I received a suspicious email that appears to be from GBSGuide, how do I report it?

 

Technology

Cookies

What are cookies? Do I need to enable cookies on my browser?
How does GBSG use cookies?
How safe is my data with your website?
Is GBSGuide a secure website?
Do you store my credit card details?


Support

Do you offer live chat support?

Languages

What languages does GBSGuide support

 

About

Our company
Making GBSGuide.com a better place?

 

Contacting us

What is the easiest way to contact GBSGuide?